Wednesday, October 25, 2006

IL2006 Wikis For Libraries

SJCPL
http://www.librfaryforlife.org/subjectguides/
m.kruppa@sjcpl.org

St. Joseph County Public Library
1996 subject guides were really cool - welcome to library here's a
bunch a places to go that is not in this library! Led patrons away
from the library instead of highlighting resources in-house.

KCPL subject guides - cool model, focused on library stuff, cool RSS
feeds
teen site a wiki!! The Hotlist should be a wiki!! so librarians
decided to create guides to emphasize what the library had to offer.

Homework help, all the things
http://www.libraryforlife.org/subjectguides/index.php/Homework

have a sandbox server. play around - use for testing, not break things.

Don't call it a wiki because of the technophobes. Only refer to it as
the "subject guides"

Patrons can make comments

Circulation staff went crazy - created circulation policy manual

Fully collaborative and minimal training, couldn't break it...

--------------------------------

Chad Boeninger
Internet Librarian
A Wiki as a Research Guide
Ohio University Libraries
Reference Librarian

Used to have typical research guides, Long list of Stuff, etc., etc.,

It's the way we've always done it!

More room for content and nuggets - "nuggets of information literacy"
i.e. "this is coming from a company so there will be bias" Instead of
lecturing about information literacy

The Biz Wiki all keyword searchable, link related resources, non-
cataloger way of doing keyword to subject heading linkings
What is in it?
Key reference resources
Guides to common question
Definitions

Cheat the system and refer people to things that you can't get/do in
a catalog
Wiki's make excellent teaching tools. Replace handouts, easy to
update, always available to the patron...

Industry Research Basics - to Business School Grad Students, Teaching
them about the resources, things that might limit their access to
info. Since creation, hit 7,700 times, been hit many times after the
initial class. Allows students to come back to the resource later...

Marketing Assignment 379 - Link to resources to use....

Before the assignment - hit 852 times, 50 people in the class.

On the fly content -
email question
respond to patron
similar question again
use content of question to create wiki article
create wiki page - "import and export regulations" - 828
Media Wikis.... can see how often the page has been hit.......

Can see popular pages and how often they are hit,.

Challenges - getting others to contribute - in reality nobody really
contributes...

more content = more maintenance

maintaining organization and stgructure with growth of content?
difficult to see new content.

SPAM is real problem with fully open wiki - if anyone wants to edit,
they have to ask.

Extends the reach of the librarian - user needs info 24 hours a day
makes information and knowledge more accessible
contribution to the community.

WIKIS TAKE TIME!!!

Wiki can save time, though in the end and make you a better and more
effective librarian.

Don't be surprised if usage is different than expected. don't expect
to be cool because you have a wiki. - They do appreciate it.
Gather more measurable input. record usage of library resources....

Replaced reference blog with reference wiki. hosting by library puts
in center of learning community

boeninger@ohio.edu

Tuesday, October 24, 2006

RSS and JavaScript Cookbook: Rip, Mix, Burn
IL2006

Meredith Farkas
Paul R. Pival

I REALLY liked this presentation. So glad I wasn't scared away by the JavaScript part - it was actually, cool tools when you want to use JavaScripts but know no Java coding. Not only that, but the presentation was done on a wiki. I thought it was brilliant, despite the presentation hickups. How much you wanna bet this wiki has a second and third life?

RSS and JavaScript Cookbook Presentation Wiki : http://paulandmeredith.pbwiki.com/

tools all posted on the wiki....

Personal firewall - filtering through IT - as barrier, circumvent that personal firewall.
Levine's law - teaser . this page is built on the fly!!

New books outside source, view source javascript - pulled from outside source via javascript.
Collection of Webscripts - dynamically drawn on the page.

why important? traditional subject page:
  • not often updated
  • not easy to add content if you don't know html
  • no field is static - so perhaps a static web page not the best tool for a subject guide
dynamic content lives elsewhere and pulled in to the page. Updated as content updated anywhere...

JavaScript
don't have to know how to use it to use it.... i.e. bookmarklets...

blinklist (bookmarking sites)

Podcasts screencasts, vodcasts

cutting and pasting and putting in what you are interested in...

Feed2JS most popular tool for syndicating stuff on a Website - free to use
You can install this on your own server...

feed2js : http://feed2js.org/

generates javascript - cut and paste into Webpage....

RSS to Javascript

Grazr : www.grazr.com

opml outlining format for rss feeds take feed and turn them into an opml file - way to export so that you don't have to resubscribe once you move to a different reader.

example.... :
http://www.opmlmanager.com/opml/nengard.opml

Feed to JS all the time. uses lots of content that needs to be fed and updated on regular basis.

javascript - syndicating content from a blog to the intranet....

journal articles as feeds on subject pages

weblinks
social bookmarking...
organize fees from social bookmarks
rss feed at bottom on delicious feed and syndicate it on the page!!!!!!
This is Way COOOOOOL!!

My interpretation: Post to blog, but feed blog content to place where the users (attorneys) log in....

Be where the patrons are...

mixing RSS Feeds
kickrss - makes you register to use...
RSSMix - put the rss feed links in, push create, and you have a feed aggregator.... (Doesn't show whose blog it comes from... but a problem.. if you want to attribute.

Feed Blendr : http://feedblendr.com/

Really likes this one. really pretty.

Push content to patrons in a single feed that has all of the subject related information together...

Blogs and wikis for updating... rss feeds for syndicating calendars

RSS Calendar - very simple to use. put in events, they give you a feed.
Calendar Hub

P.S. feed2js.org
style can be chosen too!!
Maureen Clements

I loved this presentation, Maureen was a natural speaker, lots of humor and a fun presentation to attend!

NPR library structure
2 reference desks
10 staff
1 boss
128,000 archived shows
20,000 music items
5,000 spoken word items

During the last year they:

  • answered more than 1,000 questions

  • archived 2500 shows

  • added nearly 30,000 catalog records



In transition, automate onerous tasks
more outreach into the newsroom - proactive rather than reactive

web 2.0 causing them to rethink . Newsroom of the future initiative

make sure they position themselves to be invaluable.

IT - had a conversation - next week had a wiki...

Why important to have a wiki? - fast, cheap and easy
fast to update, fix, etc.

They use MediaWiki

Initial plans - wiki to replace library website
central repository for librarian-approved info
clipping files replacement
communication tool for the newsroom
great archiving and tracking tool
(subject people place - clipping file)

other ideas:
repository for contact info
experts
pronunciation files (mp3 pronunciation files)
NPR phone numbers
possible replacement for the intranet?

they programmed it so that it can handle pdf, bitmaps, mp3s, etc.

How to Begin?
game plan
educating self finding the time
training the librarians
setting up the architecture
starting small
marketing the wiki
getting everyone onboard

rss feeds to come into the wiki
created pages for each person in the newsroom

John Bartells search blog

nature article comparing wikipedia and encyclopedia britannica
bruhaha ensues on Newslib listserv
who knew wikipedia founder Jimmy Wales is a newslib lurker
wales visits NPR
Marketing, marketing, marketing!!

High visibility caused problems.. scope creep....

Librarians don't want to say no, (and probably shouldn't,) but there are so many ways to get distracted by others...

Initial intentions were sidetracked but that's a good thing.

Focus more on news and library tasks
can't solve all content management problems with the wiki
understand the technical limitations
don't be pushy but don't give up

NOT A CONTENT MANAGEMENT SYSTEM

5-6 years may be as robust as a website

225 people have logged on to the wiki
some are actually editing
climate change series - upcoming series all desks all shows all bureaus - librarian to coordinate the wiki use

election book
creating a web resource from a print resource
original election reference table of contents - too busy, too complicated
discussion about what was really needed

much simpler revision top house races, etc.

new pages open up in new winder
Election reference - link out to excel spreedsheets

lots of access points

limitations of wiki vs. content management system - for example - have to link out to pdfs, can't put them in the wiki. Can't get them to open.

linked it to network id and login - they know exactly who is updating what...

spamming huge problem on public wiki. problems with wikis being spammed.

pbwiki is hosted, this one is downloaded and edited in-house.

------------
Pamela Gore

FAQ Purpose
types of Faqs
good vs bad
gathering questions and answers
organization and formatting
placement of faq links
maintenance

purpose faq save time
help users find answers quickly
reduce questions staff must handle

good faq impact user perception
poorly done faq impact feelings about entire site

good:
clear concise
well-organized
scannable
accurate
up to date

poorly executed faq

wordy
difficult to scan
contain too much detail
is just for marketing(?)

best to use actual questions
narrower questions within broader questions
related questions
don't think of all possible questions

avoid library jargon if must use - define
active voice
write questions in first person, answers in second person

bold important words and phrases judiciously

step-by-step instructions, use a numbered bulleted format and write one action per step

let us know! feedback email button on each page

pam.gore@hp.com

--------
Jenny spadafora "community evangelist"

Jenny's presentation : http://12frogs.com/12/work/il2006

blogs = comments posting better communication


feeds follow more in less time, control the info flow

wikis - living documents, post it - fix it

del.icio.us
social bookmarking
find share remember

social software - find my right people tagged interests & search/browse

future is mmow: Massively Multiplayer Online Work

blogs, wikis, feeds, facebook, myspace, second life, etc., will
enable massively multiplayer online work

take social software - making things easier better or more fun,

behind firewall, lessons from what you can do inside the firewall

extranets